Frequently asked questions

Use our instant quote form and you'll see your price in about 60 seconds, then you can book straight away. You can also chat with Ella, our assistant, or WhatsApp us on 07886 083310.

By the size of your property, how many windows there are and how easy they are to reach. Our prices are fixed, with no hidden extras, and regular window cleaning starts from £20.

Every 4 weeks or every 8 weeks, or as a one off clean.

Yes. Book a gutter clearance and a fascia and soffit clean together and you'll save 10%.

Once you've booked, one of our team will be in touch, normally within 24 hours, to confirm your first date. If there's a day that suits you best, just let us know.

No. As long as every window can be reached from the outside, simply leave the side gate unlocked. We never carry equipment through your home, so we do need outside access to the back.

Yes. We'll text or email you the day before each visit. Schedules can sometimes change with the weather, so please keep an eye out for it. You'll hear from us again once we're done.

It varies from property to property, depending on the size and the windows. As you don't need to be home, there's no need to wait in for us.

Not at all. We simply ask that dogs are kept inside while we clean, and that the garden is clear of dog mess before each visit.

Yes. Light rain doesn't affect pure water cleaning. If the weather ever makes it unsafe, we'll rearrange and let you know.

That's completely normal. We use purified water, which dries naturally to a clear, spot free finish. We'd recommend leaving them to dry rather than wiping them.

If your windows haven't been cleaned for a while, dirt can work out of the frames and seals as they dry, and old water marks sometimes only show once the glass is clean. They improve with every visit.

Let us know within 48 hours and we'll come back and re-clean anything that isn't right, free of charge.

Regular cleans are paid securely by Direct Debit or card, taken automatically after each clean. The link to set it up comes with your booking confirmation, and nothing is taken until after your clean. One off jobs are invoiced afterwards.

We don't accept cash for regular cleans. Direct Debit or card is taken automatically after each visit, so there's nothing to remember and no need to be home.

The outside glass, frames, sills and doors, on every visit.

Gutter clearance, fascia and soffit cleaning, conservatory roof cleaning (outside only), and driveway and patio pressure washing, for homes and businesses.

Yes. Gutter clearance is booked as an appointment, so if we need to come through the house we'll arrange a time when you're home.

Yes. We clean shops, offices and business premises, invoiced on account. See commercial window cleaning.

Yes, we're fully insured, and we're happy to send a copy of our certificate on request.

We currently cover Corby, Kettering, Market Harborough, Rothwell, Desborough, Thrapston, Uppingham, Oakham and the surrounding villages: postcodes LE15, LE16 and NN14 to NN18.